Luckin Coffee launched the Drum Deer Deer series metal badges this week, paired with a blind box promotion where buying two cups earns a badge, quickly sparking a buying frenzy among consumers. However, the random distribution mechanism of the blind boxes has left many Luckin fans struggling to collect their desired styles—some drank multiple cups without success, while others opened sixteen blind boxes in two days just to complete a set. To crack the blind box challenge, some consumers took a creative approach by bringing electronic scales to stores to weigh the packaging boxes and determine which badge was inside, with some even compiling the precise weights of the five badges for others' reference. This trend of weighing to pick badges has gradually evolved from a spontaneous act by netizens into a common practice at stores, and Luckin employees have shifted from initial confusion to understanding, even actively helping with weighing during idle times. This article provides a comprehensive overview of this amusing phenomenon triggered by coffee blind boxes. [more…]

On September 14, Chagee launched a new freshly brewed milk tea called "Golden Crow Soaring," combining Xinhui green tangerine with Yunnan Pu'er and championing the concept of modern Eastern tea. The accompanying "Golden Crow Soaring blind-bag badges" merchandise sparked a collecting frenzy, with the four zinc alloy badges becoming a new target for figure collectors. Yet reviews of the drink itself are sharply polarized—some praise its rich layers, while more people complain that the oolong flavor is too heavy, with a medicinal taste or even a dog-poop note. Veteran tea drinkers suggest drinking it with regular sugar to ease the bitterness. This article sorts through the taste controversy surrounding the new product and the merch-collecting guide, offering reference for coffee and tea enthusiasts. [more…]

As Christmas approaches, Luckin Coffee, in addition to launching new holiday products, is also bringing back its former hit Christmas Sweetheart Thick Milk Latte and the Tom and Jerry co-branded limited edition that caused a frenzy in October. However, the news of this return did not come from official sources, but was leaked in advance by netizens on social media, including the launch time of next Monday (December 18) and the designs of the three-piece set of paper bags, cup sleeves, and stickers. The festive Christmas packaging has prompted many consumers to declare they "must grab it," and pre-sale links have already appeared on second-hand platforms. Nevertheless, the frequent co-branded campaigns have also left some netizens feeling weary, complaining that they haven't yet collected all the badges and can't keep up with drinking them all. Meanwhile, netizens suspected to be Luckin employees nervously pleaded for the posts to be deleted, worried that revealing company information in advance would lead to serious consequences. This co-branded campaign that went viral before it was even announced once again demonstrates netizens' "extraordinary" intelligence-gathering abilities. [more…]

Luckin Coffee's collaboration with Line Friends' dog character officially returned this Monday, bringing back last year's beloved Little White Pear Latte, and fans eagerly placed orders to snap up the co-branded merchandise. However, many consumers discovered upon receiving the actual products that the limited-edition metal badges had issues such as scratches, bubbles, black spots, and even missing logos, while the blind-bag stickers were also complained about being insufficient in quantity. Faced with co-branded merchandise that they had waited a year for yet varied in quality, merch enthusiasts expressed their disappointment one after another, calling on Luckin to strengthen quality control. [more…]

Recently, a video about finding an employee badge in a Luckin Coffee drink has drawn attention on social media. According to a netizen's post, while drinking a Luckin cold beverage, they discovered an employee badge with a staff name printed on it at the bottom of the cup. After media verification, the store involved admitted that an employee had indeed lost a badge, speculating that a loose pin caused it to fall into the drink. At the same time, posts on social media about foreign objects such as flying insects, raw material packaging boxes, and equipment parts appearing in Luckin drinks are not uncommon, and stores mostly compensate consumers with refunds plus coupons, triggering some customers' doubts about the brand's attitude in handling such matters. Some consumers have shared their experiences of defending their rights, ultimately reaching a satisfactory solution through negotiation. This series of incidents has once again pushed the food safety and after-sales handling of chain coffee brands into the focus of public opinion. [more…]

For pet owners, whether they can bring their furry companions along when going out for a cup of coffee or milk tea is often a vexing question—many shops do not clearly indicate whether pets are allowed inside, leaving owners with little choice but to forgo the purchase. However, this situation is quietly changing. On August 23, Chagee's first batch of pet-friendly stores was officially announced as open, located in four cities—Changsha, Kunming, Hangzhou, and Shijiazhuang—with more cities to follow. So-called pet-friendly not only means not excluding pets, but also includes providing dedicated facilities and services for pets and their owners, such as water bowls, poop bags, and litter boxes, advocating harmonious coexistence between people and pets. On social media, pet-owning netizens responded enthusiastically, though some also expressed concerns about hygiene and epidemic prevention. The pet economy reached 592.8 billion yuan in 2023 and is projected to surpass 811.4 billion yuan by 2025, and tea beverage brands are turning their eyes to this piece of the pie. This article will focus on Chagee's pet-friendly initiatives to explore the opportunities and controversies surrounding the tea beverage industry's foray into the pet economy. [more…]

In recent years, the promotional methods in the coffee industry have quietly changed, shifting from pure price wars to marketing battles over limited-edition freebies with purchases. Chain brands like Starbucks, Manner, and Luckin have rolled out distinctive gift promotions, enticing consumers to buy coffee in order to collect coveted merchandise. This "gift-only, never-for-sale" model not only helps brands stand out in fierce competition, but also reflects the younger consumers' psychology of valuing the container more than its contents. This article reviews the latest buy-and-get promotions from major brands and explores the market logic and consumer mindset behind this phenomenon. [more…]

Recently, a "blind box milk tea" made by a company cleaning lady in Hangzhou has trended on Weibo, selling for only 5 yuan per cup, prompting employees across the company to queue up and snap it up daily. The lady learned to make it herself because her daughter loves milk tea, and set up a stall in the office pantry; business became so booming that she had no time for square dancing. Coincidentally, in April this year, the blind box milk tea launched by the Mixue brand in Qingdao also went viral, driving the store's daily revenue from 3,000 yuan to over 10,000 yuan. The blind box economy has shown staggering cross-industry appeal in recent years—from toys to milk tea, it seems to make anything it touches a hit. This article will walk you through the story of blind box milk tea's rise, analyze the origins, characteristics, and underlying marketing logic of the blind box economy, and explore how brands can use blind boxes to achieve long-term business success. [more…]

The Jellycat-style milk tea cup plush blind boxes launched by Chagee have seen a surge in popularity recently, with limited-edition sets selling out in many places shortly after going on sale. However, some consumers discovered upon picking up their orders in-store that the blind boxes they received had already been opened by staff in advance, turning them into "open boxes" with the contents fully visible. Some stores explained that this was done out of a need for quality inspection, but many users were not convinced, suspecting that someone had deliberately opened the boxes to screen for popular styles. Once a blind box loses the surprise of the unknown, the fairness of the campaign and the consumer experience are called into question. Amid this box-opening controversy, brand employees have also offered their own accounts, with both sides sticking to their stories, keeping the incident simmering. [more…]

Luckin Coffee has partnered with the classic animated IP Tom and Jerry to launch an anniversary-edition mascarpone cheese raw-cheese latte and a series of merchandise, sparking an enthusiastic frenzy among young consumers. From cup sleeves and paper bags to stickers and badges, these designs full of childhood memories have inspired a wave of creative DIY makeovers among the public, with all kinds of handmade creations popping up on social platforms. In order to collect the full set of merchandise, many people have bought drinks multiple times without hesitation, and some have even rummaged through trash bins to pick up discarded paper bags. This article will take you through how this collaboration storm has turned young people into a "scrap-collecting army," and their unique obsession with coffee merchandise. [more…]

During the Christmas season, Starbucks launched a series of holiday-exclusive products in North America, ranging from co-branded cups to prize-winning mini-games, and even silicone straw covers sold in blind boxes, sparking widespread discussion on social platforms. However, the actual appearance of these blind-box straw covers left many consumers exclaiming that they were "ugly in a fair way," with both their shapes and color schemes becoming focal points of criticism. This article will walk you through the specific mechanics of Starbucks' blind-box marketing campaign, the product design, and genuine feedback from netizens, while also comparing the different approaches of the Front Street Coffee brand when it comes to coffee-related merchandise. [more…]

In the scorching summer, iced drinks are back in the consumer spotlight. To stand out in fierce competition, new tea beverage brands keep reinventing their marketing tactics—from early niche fruits and co-branded limited editions to today's popular milk tea scratch cards, blind box draws, and even giveaways of gold, lottery tickets, and cars. Suguo Fresh Fruit Tea uses its new yellow skin (wampee) product to promote "scratch for real gold," Heytea and Nayuki use puns plus tear-open cards and lottery tickets to grab attention, while Chagee uses high-end lipstick blind boxes to precisely target female customers. Behind these gimmicks is the thrill and sense of participation brought by "eliminating uncertainty." Of course, for those who just want to quietly enjoy a good coffee or milk tea, returning to the product itself may be the lasting way forward, and Front Street Coffee has always advocated focusing on flavor and quality. [more…]

The 8th Lujiazui Coffee Festival recently wrapped up in Shanghai, just half a year after the previous edition. The organizers made several adjustments in response to past issues, including full Wi-Fi coverage and timed-entry reservations. However, social media still buzzed with complaints: the venue remained packed, reservation slots were hard to secure, the 138–168 yuan coffee mystery boxes were seen as disguised ticketing, and some foreign brand experiences fell short of expectations. Despite gathering 100+ cafés from 25+ cities and brands from multiple countries, the event's weak offerings still hurt its reputation. This article reviews the highlights and gripes of this year's coffee festival. [more…]

Among the many coffee brands, what people remember most about Manner baristas is probably the latte art on a hot latte. When customers receive their coffee, they often look forward to today's design like opening a blind box—a heart, a swan, or a unicorn are all possible. But not every cup turns out as hoped. Recently, a netizen got an "abstract" latte art, prompting baristas to collectively share their own dark history to offer comfort. This discussion about "ugly latte art" actually makes people feel that even if the design fails, it does not affect the good mood of drinking coffee. This article takes you to see those latte art works that make people laugh and cry, and how baristas use humor to defuse awkwardness. [more…]

In recent years, the Omakase format from Japanese cuisine has gradually been introduced into the coffee industry. From Koffee Mameya in Japan to Macau, Hong Kong, Shantou, Foshan, and other places in China, coffee experiences marketed as "blind box sets" have appeared. Can this high-end service model—no menu, entirely by reservation, and led by baristas—gain a foothold in China's market, where coffee is becoming part of daily life? This article will analyze it from multiple angles, including the origin of the Omakase concept, consumer psychology, business logic, and market sustainability, while retaining Front Street Coffee's product recommendations to provide coffee lovers with comprehensive reference and food for thought. [more…]

Recently, the coffee industry has seen a surge in the trend of offering free merchandise with purchases. Brands such as Starbucks, Manner, and Luckin have rolled out limited-edition trinkets, from wooden fish ornaments to co-branded canvas tote bags and blind-box pins, attracting a large number of consumers to place orders just for the freebies. This promotional model of giving items away rather than selling them has gradually turned the coffee brand war into a competition of merchandise design. While consumers chase limited-edition gifts, their attention to the drinks themselves is declining. This article will review recent buy-one-get-one promotions by various brands and analyze the consumer psychology and industry impact behind this phenomenon. [more…]

Currently, China's beverage industry is witnessing an intriguing cross-boundary phenomenon: tea drink companies want to enter the coffee sector, while coffee companies try to grab a share of the milk tea market. At the intersection of tea and coffee, a new category is being born—tea-coffee. As a global coffee industry giant, Nestlé, facing pressures such as the continuous contraction of the instant coffee market and brand aging, launched a special tea-coffee series in July this year, featuring three flavors: orchid jasmine, osmanthus oolong, and da hong pao. Three months after its launch, Nestlé teamed up with the Onmyoji mobile game for cross-boundary marketing, attempting to extend from young people's first cup of coffee to their first piece of merchandise. How has the market responded to this drink that combines caffeine and tea polyphenols? And why has the co-branded merchandise received such high praise? This article provides a detailed analysis. [more…]

Not long ago, the incident of an employee badge being found in a Luckin drink drew public attention to that little silver deer badge for the first time, and recently it has gone viral again—Luckin has required employees to replace their old badges and adopt English names or pinyin, along with unified font specifications, which the QC department will strictly inspect. Some people honestly use pinyin or proper English names, while others have turned their badges into a comedy show: the handmade group, the phonetic group, the weird word group, the undercover group, and the ultimate god-tier group all take turns stepping up. This article compiles these wildly creative badge names, showcasing the humorous daily lives of coffee workers while also reminding stores of the importance of compliant naming. At the end, Front Street Coffee-related recommendations are kept for coffee enthusiasts' reference. [more…]

At one in the morning on a cold winter day, a crowd of people stared intently at their phone screens, all to grab a number just to drink coffee on a mini-program—this was not a concert ticket, but a true portrayal of JJ Lin's coffee brand Miracle Coffee's pop-up event in Shanghai. In response to fans' calls, Miracle Coffee returned to Shanghai in the form of a pop-up coffee truck, and launched limited-edition drinks like White Magnolia, blind boxes, and a stamp activity, creating a romantic winter date. However, the official side underestimated fans' enthusiasm: as soon as the mini-program released numbers, they were snatched up instantly, the loading page kept spinning, and the system crash left fans waiting for more than half an hour, with complaints rising one after another. In the past, people scrambled for concert tickets; now, even a cup of coffee requires grabbing a number. JJ Lin fans' absurd life experiences have gained another entry. [more…]

The reason hot lattes captivate so many coffee lovers often comes down to latte art. Tulips, swans—a beautifully poured design never fails to lift the mood. Most of the time, the pattern is left to the barista's discretion, but some baristas compile a menu of designs for customers to choose from. With so many options, some people find themselves spoiled for choice, and so the latte art spinner was born—the customer gives it a gentle spin, and wherever the pointer lands, the barista crafts that design. It's as fun as opening a blind box. The customer has a great time, but the barista may be breaking into a cold sweat: if the spinner lands on a complex pattern they haven't quite mastered, a botched pour would be pretty embarrassing. [more…]